Together Credit Union

Your privacy is important to us here at Together Credit Union. If you wish to delete your online and mobile banking profile (the account(s) you use to log into our OnlineAccess or Together CU MobileAccess+ App), simply send an email to [email protected]. Please include “Remove Online and Mobile Banking Profiles” in the subject line of your email and provide us with your name and a valid phone number so that a representative can reach you for verification purposes.

Please note that when your online and mobile banking profiles are deleted:

You will no longer be able to log into OnlineAccess or the Together CU MobileAccess+ App.
Together Credit Union will delete all associated data held in our digital and internet banking system.
You will not be able to see electronic copies of past account statements. If you have opted in to receiving electronic statements, your preferences will be changed to receipt of paper statements.
Any activity you previously set up within OnlineAccess or our Together CU MobileAccess+ App will be disabled and/or deleted. This includes real-time account alerts, Bill Pay payments and payee info, External Transfers to other people or accounts, scheduled or recurring transfers, Card Controls and Money Management as well any history for any of these services. When we contact you for verification, we will review specific impacts to you based on the features you use.
Your Together Credit Union financial accounts and loans will remain open and unaffected. This process is only used for deleting your online and mobile banking profiles.

If you have any questions, please give us a call at 800-325-9905 and we will be happy to assist you.